1. Introduction

Hawa Dal Peace of Mind ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hawadal.org, use our services, or engage with our charitable activities.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Donation information and payment details
• Volunteer application information
• Communication preferences
• Information provided in forms, surveys, or correspondence

2.2 Technical Information

We automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing donations and maintaining donor records
• Managing volunteer applications and activities
• Sending updates about our programs and impact
• Responding to inquiries and providing support
• Improving our website and services
• Complying with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Consent: When you voluntarily provide information or subscribe to updates
• Legitimate Interests: For fundraising, volunteer management, and organizational operations
• Legal Obligation: To comply with charity law and financial regulations
• Contractual Necessity: To process donations and manage volunteer agreements

5. Information Sharing and Disclosure

We may share your information with:

• Trusted service providers (payment processors, email services)
• Professional advisors (lawyers, accountants, auditors)
• Regulatory bodies when required by law
• Partner organizations for joint charitable activities (with your consent)

We never sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Donor information is typically retained for 7 years in accordance with UK charity law requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing or request restriction
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

9. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality and cannot be disabled.

10. International Transfers

Some of our service providers may be located outside the UK/EEA. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us: